User role manager
Manage your organization's roles and permissions.
| Operations | Customer Agent (Call Center) | Customer Agent (Readonly) | Customer Service Manager (Partner) | Admin (IPC + Back-office) | VIP Customer Agent | VIP Service Manager |
|---|---|---|---|---|---|---|
Manage Workflows | ||||||
View Workflows | ||||||
Manage Broadcasts | ||||||
View Broadcast | ||||||
Tracking | ||||||
Filters & Lists | ||||||
Remarks Management | ||||||
User Management | ||||||
Configuration Management | ||||||
Tools |