Users
| SAM Account Name | Roles | Partner | Country | Call Center Code | Access Level | ||
|---|---|---|---|---|---|---|---|
Admin (IPC + Back-office) | IPC | BE | IPC-BE-HQ | Partner | |||
Customer Service Manager (Partner) | bpost | BE | BPOST-CC1 | Call Center | |||
Customer Agent (Call Center) | bpost | BE | BPOST-CC2 | Partner | |||
Customer Agent (Readonly) | Deutsche Post | DE | DP-CC1 | Call Center | |||
Customer Agent (Call Center) Customer Agent (Readonly) | China Post | CN | CPOST-CC1 | Partner |